How do I get my monthly access token?
Subscribe to a plan at /subscribe and provide your email address. Your monthly token will be sent automatically. In development mode, tokens are displayed on screen immediately.
What happens to my contract documents?
All uploaded contracts are automatically deleted within 1 hour of analysis. We use this strict retention policy to ensure maximum privacy protection.
Which countries and languages do you support?
We specialize in DACH regions: Germany, Austria, and Switzerland. We support German, Austrian German, Swiss German, and English.
Is Lotsio actual legal advice?
No. Our service provides informational analysis and suggestions. Always consult qualified legal professionals for official legal advice, especially for complex disputes or court proceedings.
How do I cancel my subscription?
Contact us at bill@lotsio.de to cancel your subscription. All user data is automatically deleted upon cancellation.
What file formats do you accept?
We accept PDF, JPG, and PNG files up to 50MB. All files are automatically scanned for malware using enterprise security systems before analysis.
How secure is my data?
We use AES-256 encryption, TLS 1.3, and malware scanning. Your data is automatically deleted within 1 hour for maximum privacy.